A branded online store, customer accounts and management tools—from product browsing to order delivery.
Choose the website type that fits your business.
Its features form the brief for qualified partners; the selected quote confirms deliverables, exclusions, schedule and total cost.
Design, branding & languages
- Three logo design options, user interface design, design theme, design files and platform screen designs.
- English and Arabic storefront content.
- A 7–10-page company profile, letterhead, large and small envelopes, business card, notebook, folder and stamp designs.
- Receipt, payment voucher and sales invoice templates.
Storefront & product catalogue
- Product pages with multiple images, zoom, descriptions, codes, prices, discounts, quantities and options such as size.
- Simple and variable products, categories, subcategories, filtering and related products.
- Shopping cart, wishlist, coupons, product reviews and ratings, and social sharing.
- An expandable catalogue with no preset product, page, customer or order count in the supplied scope. Hosting capacity, initial content entry and import volumes are agreed in the quotation.
Customer accounts & order tracking
- Registration, sign-in, profile editing, password recovery, account settings and saved addresses.
- Order history, invoices, payment status, wishlist and reviews.
- Order tracking stages: placed, packed, in progress, out for delivery and delivered.
- Location selection through a map, where included in the agreed configuration.
Payments, tax & delivery
- Cash on delivery and bank transfer options, plus payment gateway integration.
- Card and wallet methods such as Visa, Mastercard and Apple Pay depend on the chosen provider, merchant approval and market availability. Other methods, including STC Pay, require provider confirmation.
- Configurable tax calculations and cash-on-delivery fees, set to the business’s confirmed requirements.
- Shipping provider integration, shipping details, customer notifications and emailed invoices. One provider integration each for payments, SMS and shipping is included; additional connections are separately scoped.
Administration & customer management
- Manage products, categories, stock, product options and bilingual product details.
- Review orders, purchased items, payment and shipping details, addresses, coupons and status changes; print invoices.
- Search, add, edit, activate or deactivate customer accounts, review their orders and export customer records to Excel.
- Manage contact details, social links, tax settings, account passwords, website pages, homepage banners and submitted enquiries. A control-panel video tutorial is included.
Marketing & reporting
- Coupons with validity dates, usage limits, discount rules and product exclusions.
- Newsletter subscriptions and mailing-list import; campaigns require an email messaging subscription.
- Social media connections, contact page, map, FAQs, live chat, notifications and initial search optimisation.
- Review moderation and reporting for visits, online users, customers, products sold, revenue, categories and product views.
Domain, email & hosting
- Domain setup, SSL, email security and domain configuration, with setup for three email accounts.
- Hosting for website, database and email services, with one year of IT consultancy and maintenance. Domain choice, hosting capacity, account ownership and renewal costs are documented in the quotation.
- The supplied reference used PHP, MySQL and JavaScript with email, SMS and payment connections. The final platform and hosting are selected for the agreed scope rather than fixed to the older implementation.
What we need from you
- Company profile or business plan, website goals, required features and brand/design requirements.
- Product list, descriptions, prices, images and delivery timelines.
- Preferred payment and shipping methods, required languages and approved website content.
- Client-owned provider subscriptions and approved integration access or API details where needed. Access is arranged securely during delivery.
Indicative delivery stages
- Logo design: 3–5 working days.
- User interface design: 5–7 working days.
- Back-end development: 10–15 working days.
- Email, security and domain configuration: 3–5 working days.
- These are reference stage estimates, not a promised combined launch date. The project schedule is confirmed after reviewing scope, content readiness, approvals and provider access. Holidays are excluded.
Design approvals & scope boundaries
- The design direction is agreed before the design portfolio is prepared. Two revision rounds are included without a fundamental change to the approved direction.
- Feedback, changes and approvals are recorded through the project support channel.
- Third-party subscriptions and provider usage or transaction fees are separate. Extra features, major redesigns and additional integrations require agreed fees and delivery time.
- Final deliverables, initial data entry, ongoing support, recurring costs and acceptance criteria are recorded in your quotation. No third-party approval is guaranteed.
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